All work

Merit

Years
2019 – 2024
Company
Merit
Role
VP of Design
Type
In-house
  • Design Leadership
  • Design Systems
  • Product Design
  • Brand & Marketing
  • Asset Library
The Merit logo above the 2024 sign-up screen on the web: Complete your registration, beside a photo of students

Overview

Merit built a digital credentialing platform on verified identity. Government agencies, companies and other organizations used it to issue, manage and verify credentials, and the people who earned them kept each one as a “merit” they could share from their phone.

As VP of Design, I led a team of three designers serving Go-to-Market, Product and Engineering. My work covered the design system, the web app (the org portal), the mobile app, decks, marketing and sales deliverables, and branding. I also created the Design Toolkit: a self-service asset library the company pulled from across workstreams, and the system my team used to manage the entire asset library.

3 Designers led

Design system

Components for the web and mobile apps, each with a one-line note on when to use it.

Merit design system: 24 component cards, from Avatar to Well, each with a usage note

Web app

The org portal, where organizations issue and manage credentials, and the Merit Check-in dashboard.

Merit org portal: the Templates list under Issuance, with status and approval columns
Merit Check-in overview: check-ins, hours logged, problem check-ins and people not checked out, with a bar chart

Mobile app

Where people receive their merits, check in, and share or verify credentials with a QR code.

Ten Merit mobile app screens: a lock-screen alert, Home, an AIA Member merit, choosing merits to share, share and check-in QR codes, guides to what is shared, how to verify and information privacy, and an empty state

Design Toolkit

The self-service asset library I created for the company: brand logos, deck graphics, icons, photography, product screens and more.

Design Toolkit index: twelve numbered sections, from Brand Logos to Learning Figma, each with cover art and a linked list of assets
Deck widgets, chart and map widgets, and product illustrations for health care, licensing and education

Marketing site

The homepage and pages for audiences from armed forces and veterans to public health.

Merit marketing site: the homepage beside three audience pages and a solutions overview
Education page: bring transparency to credential achievement, with program progress, hours tracking and a welding credential Defense readiness page: verified identity support for armed forces

Decks

The Merit deck template: photo covers for each market, then the slides that explain verified identity, credentials and rollout.

Nine Merit deck covers: workforce, emergency management, public sector, education and a thank-you slide, each with a photo and the Merit wordmark
Eight Merit template slides: verified identity benefits, a universal language for job skills, a security clearance credential flow, COVID-19 reopening, a check-in dashboard and implementation phases